When you wanted to listen to your favorite music, your Beats headphones decided otherwise? It bug or even does not turn on at all? This failure can occur due to various factors. Depending on its origin, it will be more or less easily repairable by yourself. So before you imagine the worst, discover What to do when your Beats headphones stop working? How to try to fix it on your own?
Why are my Beats headphones not working?
When your Beats headphones won't turn on, it can come from a software malfunction (temporary software bug, electrical bug etc) or hardware (internal component in the helmet faulty). It can also happen that your Beats headphones turn on but have malfunctions others but just as annoying: lights up but no longer responds, no longer emits sound, lights that remain on, etc. In these cases, generally, it concerns a software bug which can be fixed by resetting the Beats headphones or by doing a power restart.
But before moving on to more complex manipulations, perform these some checks :
- Make sure the plug hole on which you charge your headset works.
- Check that the car's battery performance Beats headphones are fully charged. Do a long charge (at least 1 hour before using it if it refuses to work). Carry out this manipulation, even if the charging indicator does not light up.
- If your headset is equipped with Battery, replace them with identical new ones, of the same intensity, even if you changed them not long ago. Indeed, it happens that even new batteries are faulty.
- Make sure your Beats headphones are in an operating location where the temperature is between 5°C minimum and 40°C maximum. Indeed, in the event of temperatures that are too low or too high, the helmet can go into safety and stop working. This automatic safety protects the battery. If you are in a location with extreme temperatures, try using your headset later in a more suitable location.
If after these few checks your Beats headphones still do not work, you will need to carry out a little further manipulation.
Read also: Helmet that only works on one side, what to do?
What to do when your Beats headphones no longer turn on?
When your Beats headphones not responding or not turning on overnight, solutions can sometimes allow resuscitation. Check them out below.
Check that the Beats headphone charger is working
When your Beats headphones no longer work properly or no longer turn on, start with check that the charger is working, especially if the charging lights do not come on.
If your cable appears damaged (cracked, bare, cut, burnt etc) or that the power plugs are bent, blackened or damaged, the headphones may have difficulty charging. As a result, this can lead to bugs or even insufficient battery power and therefore, eventually, a headset that no longer turns on. If in doubt about the condition of the charger, you can test it by replacing it with another compatible cable or by testing it electrically if you have the skills to do so (video tutorials exist on the net to guide you: “How to electrically test a charger”).
Also be aware that if you do not use the original cable, there may be a incompatibility between the charger and your Beats headphones. Preferably, always use a branded cable to avoid incompatibilities and malfunctions.
Read also: Headphones that hurt your ears, what to do?
Reset your beats headphones that no longer work
When your Beats headphones stop responding, that they are experiencing some bug, you will then have to try to reset. Indeed, it allows to delete the errors and bugs saved in the memory of the device which can potentially prevent it from functioning normally.
Note that manipulation can also be done on a Beats headphones not turning on at all. Indeed, it may no longer start due to a major software bug, but the information you give to the headset is still transmitted. In this case, the reset will work. On the other hand, if your Beats headphones won't turn on due to a hardware failure, the reset won't work, but at least it will allow you to diagnose that the problem is indeed with a component that has failed.
Important : After resetting your Beats headphones, you may need to put them back to charge for several minutes. Then try turning it back on. If it works, charge it fully and then, if needed, reconfigure it with your devices. Indeed, the reset can cause it to lose pairing with your support devices (telephone, computer, speakers, etc.).
Resetting Beats headphones will depend on your model. Find the procedure corresponding to your model below. If you cannot find your helmet model in the list, refer to its user guide via the printed documentation, the internet or Apple support.
1 – Resetting Beats Studio3 or Solo3 wireless headphones:
Press and hold the power button and the volume button at the same time for 10 seconds – until the charging light starts flashing.
2 – Resetting Studio Headphones and Wireless Studio Headphones:
Hold down the power button for 10 seconds. If the procedure worked, the charge level indicator lights should flash white and red 3 times. Once the lights stop flashing, the headset should automatically turn back on.
3 – Resetting the Beats Solo wireless headphones :
If you can turn off your headset, perform the headset off operation:
Simultaneously press the multifunction buttons (power, call on, call off) and volume – for 10 seconds. If the reset was successful, the red and blue lights will turn on one after another 3 times.
4 – Resetting Beats Solo Pro Headphones :
Simultaneously press the mode and volume down buttons for 10 seconds until the LED flashes red.
5 – Reset Beats Solo2 Wireless Headphones :
Attention, the reset of this helmet is done without the helmet being connected to the USB charging cable.
Hold down the power button for 10 seconds. If the reset was successful, one of the charge level indicator lights should flash white and the other red 3 times.
Beats headphone power restart
If the previous reset procedure did not work and your Beats headphones still do not work, you will then have to try an electrical restart, also called "electrical reset".
If your headphones work with batteries, remove them, press the power button for 10 seconds to drain the electrical components of the headset, then wait 2 minutes. Then try putting the batteries back in, making sure of course that they are fully charged.
If your Beats headphones work with a battery, it cannot be removed by you. In this case, it will be necessary to carry out an electrical reset simply while waiting for the battery to be completely drained. For this, several days are sometimes necessary. If you can turn on your Beats headphones but they aren't working well, this procedure is simple. You just have to wait for the lights to go out to see that the battery is completely empty.
Si your Beats headphones won't turn on at all (no light or sound), this manipulation is useless because there is a good chance that the battery is precisely responsible for the failure. She is probably dead, and nothing can revive her. If so, there is only one way to get your headset working again: have the battery replaced.
Contact Beats support or a professional repairer
If unfortunately the previous checks and manipulations have given nothing, there is a good chance that your Beats headphones no longer work due to a hardware failure and therefore because an internal component has failed. In this case, it may be the car's battery performance, An connectors, power board or on / off button. In the majority of cases it is the battery because it is the most fragile element of the helmet.
Unfortunately, the repair of these components requires electrical clearances serious because it is necessary to disassemble the helmet, test the various potentially faulty components, find the identical or compatible reference with the defective part and replace it. At this stage, you will either need to contact a professionalEither replace your helmet Beats that no longer light up.
Start by contacting Apple support at first, and especially if your broken Beats headphones are still under warranty. If the device is eligible for guarantee (minimum 2 years in France), you will get the helmet repaired free of charge. If your helmet is no longer eligible for warranty, you will then be offered a repair package.
If your unresponsive Beats headphones are out of warranty, you can also call a independent professional repairer to get another quote and make your choice accordingly.
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